Streetwise Tours provides a relaxed and fun environment that is equally about both the ride and seeing beautiful Far North Queensland. We are an approved accredited Motorcycle Tourist Operator with the Department of Transport and all our guides are senior trainers within the Qld Motorcycle licencing system. How does this benefit you? This enables us to offer the opportunity for riders who may have less road experience, to ride with trainers who can help build upon your road skills and riding confidence. Our tours are suitable for all  riding experience levels.

We have a diverse range of modern, well maintained bikes, including LAMS approved (up to 650cc), and also unrestricted bikes (above 650cc) . So whether you ride a cruiser occasionally, sports bikes or dirt bikes, our tours are all about getting out and discovering stunning scenery and fantastic road rides.

Not only do we offer a rider experience but if you have a partner or friend who doesn’t ride and who would like to join the tour, we have listed some other available options:-

Pillion Passenger with your partner/friend

If you would like to join the tour, but do not want to ride you can pillion with your partner or mate.

Pillion Passenger with Tour Guide

If you would like to join the tour, but are not licenced or have a partner to pillion with,  this choice would be perfect for you.

Our experienced tour guide can take you as a pillion passenger for the duration of the tour.

Support Vehicle Passenger

Would you like to come on the tour but not keen on riding. If your partner/friend on tour isn’t licenced to take a pillion passenger or you’re travelling on your own, then this may be an ideal option. You can travel in the support vehicle and still enjoy the gorgeous scenery and the wonderful food and accommodation North Queensland has to offer.

We start your tour with a light breakfast and intro with our experienced tour guides at the nominated departure point in Cairns. From there you do not have to worry about a thing, you simply arrive and ride……

We have a great range and variety of well-maintained bikes, jackets, helmets and gloves all suitable for the ride, regardless of the time of year you choose to tour or you are welcome to bring your own riding gear. We have hand-picked quality accommodation and eateries throughout the tour so you can enjoy the  the local hospitality as well as the sights.

We will allocate your bikes and gears after breakfast and get on the road for the first part of the ride for the day. You will enjoy the different scenery as you wind through Far North Queensland stopping for lunch at a local hand-picked location. The tour ranges from sweeping hills, and beautiful lush green rainforest backdrops to winding bends such as ranges, all set to engage the rider throughout the tour.

One of our unique tour points of difference is  that our tour guides are also accredited motorcycle licencing trainers. This means that if needed we can assist riders who are lesser experienced by coaching via Bluetooth helmet connection while navigating sections of the ride where they may be less confident or are seeking skills guidance. We are also able to take GoPro footage of your ride for you to use to self-critique your riding, or simply so you can share the memory for years to come from a particular part of the tour (please ask to have this included in your tour fee).

Streetwise Motorbike Tours are a fully accredited motorcycle tour operator through the Department of Transport and Main Roads. We take the utmost care of our bikes and we are passionate about providing a great experience while keeping our riders safe. To ensure the comfort of everyone joining our tours, all of our packages are well pre-planned and we try to optimise your time on the bike while providing relaxed breaks so you can stretch your legs and enjoy some amazing sights and tasty local food along the way.

We also have a fully equipped support vehicle that will accompany the tour at all times.

Streetwise Motorbike Tours is a fully accredited motorcycle tour operator with the Department of Transport and Main Roads. Our unique point of difference is our tour guides are all accredited rider trainers within the Queensland Motorcycle licencing system. How does this benefit you? This enables us to offer the opportunity for riders who may have less road experience, to ride with trainers who can help build upon your road skills and riding confidence. Our tours are suitable for all riding experience levels.

As part of our compliance we a complete daily pre-start checklist to ensure we are taking the utmost care of our bikes. Our focus is on providing a great riding experience while keeping our riders safe. To ensure the comfort of all of our riders and pillions all of our packages are pre-planned but also have an element of flexibility. While optimising your riding time on tour, we also ensure we are providing relevant rest periods so you can stretch your legs at regular intervals, in order to manage rider/driver fatigue effectively.

As part of our safety strategy, we also have a fully equipped support vehicle that will accompany the tour at all times in the event you’re unable to continue riding, or you require transportation for medical treatment other than an emergency. All our Tour operators are currently First Aid and CPR certified and Streetwise Motorbike Tours have a well-documented Emergency and Incident management plan in place in the unlikely event of an emergency situation.

Streetwise Motorbike Tours are very safety focused and as such we reserve the right to immediately effect termination of an individual/s from the tour, with no refund applicable under any of the following circumstances. If a guest/s is involved in, or causes an issue for other tour participants, tour operators, their employees or contractors, other road users, or other third parties (eg tourist sites/accommodation & food hosts) for the any of the following reason/s, but not limited to:-

-Inappropriate behaviour
-discrimination
-harassment
-misconduct
-theft
-wilful damage to property or vehicles
-physical or verbal abuse
-Operating/riding under the influence of drugs or alcohol
-intentional breach of road rules eg. speeding.
-reckless or dangerous riding causing a safety concern for others

Insurance

It is a requirement that all riders and pillion passenger take out appropriate travel insurance for any of our tours.

Streetwise have a large range of motorbikes available for hire from our Townsville office. These bikes are available on a daily rate or for as long as you need. We have small commuter bikes, comfortable LAMS bikes for longer rides and of course our great unrestricted range. Whether your on holidays or your car is out of action for a while or if you want to go riding occasionally without the cost of owning a bike come and see us.

 

This table shows rates per day in Australian Dollars. The Bond is not reducable and is held against a credit card pre authorisation. The Excess payable in case of accident or damge can be reduced by our insurance options. We also have travel insurance covering injury in the event of an accident should you require this.

1 Day (24hr) $AUD
1-5 days $AUD
5 days + $AUD
Bond (Credit Card Pre Authorisation) $AUD
Exceess (can be reduced by Insurance) $AUD
Honda CB 125 100 90 80 1000 2000
KTM Duke 125 125 100 90 1000 2000
KTM Duke 200 125 100 90 1000 2000
Suzuki Inazuma 250 125 100 90 1000 2000
Suzuki Gladious 650 200 150 125 2000 4000
Benelli TRK502 200 150 125 2000 4000
BMW 310 GS 200 150 125 2000 4000
Yamaha Bolt 950 275 225 200 2000 4000
Yamaha MT09 275 225 200 2000 4000
Honda CB 650 250 200 175 2000 4000
Helmet, Jacket and Gloves 25 15 10 n/a n/a

 

 

Accommodation (Tours Only)

Streetwise Motorbike Tours (SMT) pre-books accommodation for all tour participants. These may be booked as a single/double or group bookings. Accommodation is selected by Streetwise and will be of a quality of 3.5 stars at a minimum with the average being 4 stars. If you have any special requests please don’t hesitate to contact us on via email on info@streetwisetours.com.au or phone +61 07 4408 0058.
Activities (Tours only)

We have found that some people are happy to participate in different tours and activities during our motorbike tours. SMT does not include any fees in our rates and these are to be paid directly to the operator of any activity or additional tour operator.

Accessories

SMT supplies as standard a motorbike jacket, helmet and gloves. If you require anything else please contact us to discuss. We have go pro video packages, paniers if required but most luggage is taken by our support vehicles. pre-booked at any time up to and including the time of motorbike hire subject to availability.

Age & Licence Requirements

Motorbike hirers for both tour and dry hire rental must hold a current Australian state or Territory, foreign or International licence for the size bike booked.

Australian Motorbike licence and be over the age of 21-25 years. We have both LAMS and Unrestricted Motorbikes for rental for our tours and dry hire.

A valid and full motorbike driving licence is required for you to go on tour or hire a bike from us, it doesn’t have to be an Australian licence, but needs to be valid from the country you come from or a valid International Licence. We will check your driver’s licence details when you complete the booking form. All riders must be 21 years of age or older. If the licence is not legible or in another language other than English, a translation, a replacement or international licence will be required before you arrive. Failure to produce a licence that meets these requirements by law will mean your contract will be terminated.

Licence holders under the age of 25 may be restricted from the hire of a higher capacity motorbike (non- LAMS) due to insurance requirements or may have special terms and conditions. Please contact us to enquire as each licence and situation may be different. Email  info@streetwisetours.com.au or phone +61 07 4408 0058.

Agreement to hire rental vehicle (Tours and Rental)

By signing the rental agreement for either tour or dry hire, The Hirer acknowledges and accepts they have read and understood the agreement to hire rental vehicle for use as a dry hire in Townsville or part of our fully guided tour. Our full terms & conditions which are on available online via our website www.streetwisetours.com.au. It is recommended that The Hirer reads our terms & conditions again at the time of signing their Rental Agreement.

 

Bond

 

See Security Bonds

Bookings

A minimal deposit of $100 is required when The Hirer makes a booking. Our confirmed receipt of this will secure your booking.  The remainder of the costs are payable 30 days before the commencement of hire (or immediately if bookings are made less than 30 days – see also Cancellation Policy and fees and Payments).

 

Breakdown (Rental)

SMT motorbikes have full RACQ Road service & Breakdown Assistance membership as well as local mechanics and staff who can assist. In the unlikely event of breakdown, so long as you are not in breach of our Terms and Conditions, SMT will make all endeavours to repair, recover or replace the motorbike and/or accessories to enable you to continue your journey quickly and safely.  Sorry but time lost in carrying out such repairs and replacements cannot be compensated by way of refund or extra days hire.

Cancellation Fees

Written cancellation notice received:

  • Greater than 60 days –  Fee is $100 deposit paid to cover administration costs
  • 60 days or less – Fee is 20% of total booking amount
  • 30 days or less – Fee is 100% of total booking amount

Once the hire/tour has commenced we are unable to offer any refund or part refund under any circumstances and there is no refund on any part of the tour which you may not have used.
Cancellation Policy

The Hirer can cancel their tour/rental and request a refund or part refund (see Refunds or Cancellation Fees) at any time. The cancellation date is the date you tell us in writing (email). Please see our cancellation fees with schedule below. Personal Travel Insurance is recommended and required before date of travel (see Insurance). We reserve the right to cancel a Tour or Booking at any time (eg insufficient reservations deeming a tour unprofitable), and monies paid to date will be refunded in full.  However, every effort will be made conduct all tours.

 

Change of Motorbike

If for reasons beyond our control the booked motorbike is not available at the time of hire, SMT reserves the right to substitute a comparable or superior motorbike at no extra cost to the client.  If a comparable or superior motorbike cannot be provided, a pro-rated refund for the difference in models will be paid. The above shall not constitute a breach of contract and does not entitle the participant to any additional refund.

Change of Rates and Conditions

Rates and conditions may be subject to change. Some motorbikes may have different specifications to those shown. All measurements and volumes shown are approximate and based on manufacturers specifications.

 

Contact

If you have any concerns or issues our SMT team will happily assist you. We can be contacted during business hours on info@streetwisetours.com.au or phone +61 07 4408 0058. After hours our main office number will be diverted to a mobile number of SMT. If for any reason this is not answered, please do leave a message and contact number and a staff member will call you as soon as possible.

Damage or Default (see Insurance)

SMT reserves the right to repossess a motorbike and terminate hire or tour if the motorbike is damaged and the Hirer has not complied with the terms and conditions of the Rental Agreement. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of the owner and the rights of the hirer under this Agreement or otherwise. Please see ‘Insurance’ for further information.

 

Damage, Repair Costs & Incidents

Please see under Insurance for full details

 

Deposit

A $100 deposit is required when you book either online or via phone or email. Our confirmed receipt of this will secure your booking.  The remainder of the costs are payable 30 days before the commencement of hire (or immediately if bookings are made less than 30 days – see also Cancellation Policy and fees and Payment).

 

Driver Licence Requirements

A valid and full motorbike driving licence is required for you to go on tour or hire a bike from us, it doesn’t have to be an Australian licence, but needs to be valid from the country you come from or a valid International Licence. We will check your driver’s licence details when you complete the booking form. All riders must be 21 years of age or older. If the licence is not legible or in another language other than English, a translation, a replacement or international licence will be required before you arrive. Failure to produce a licence that meets these requirements by law will mean your contract will be terminated.

 

GST

The goods and services tax (GST) in Australia is a value added tax of 10% on most goods and services sales. All prices quoted include GST.

Incidents or Accidents

See Insurance.

Inclusions in our prices – Tours

Comprehensive insurance for riders aged over 25
Quality bikes in excellent condition
Unlimited kilometres.
Breakdown assistance.
All local taxes including GST.
Helmet, jacket and gloves if required. SMT requires you to wear these items on our tours
Luggage carriers or support vehicle for taking luggage

Inclusions in our prices – Dry Hire

1 tank of fuel and Rental of Bike for booked period

Jacket, Helmet and Gloves can also be supplied at a cost of $25 per day

 

Indemnity Release Agreement:

By booking a dry hire rental or guided tour you agree that you have read, understand and agree to the indemnity release detailed below which is between you (and any passengers) and Streetwise Motorbike Training Pty Ltd trading as Streetwise Motorbike Tours Ltd , it’s directors, employees or agents (hereafter called The Company). A copy of this will be given to you to re-read or have read to you if English is not your first language. It is a condition if you wish to continue that you sign this agreement

  • I, ………………………………. (hirer name) agree that I shall participate entirely at my own risk and that I, my successors, executors and administrators will release, indemnify and not instigate any claim, demand or expense against The Company for any personal injury, loss of life or damage to personal property suffered during or subsequent to events on the rental or tour.

Hirer Initial ……….

  • I, ………………………………. (hirer name) acknowledge that any road whether sealed or unsealed, or any other venue upon which you travel, may have sandy or rocky surfaces with defects either hidden or exposed as is the nature of some roads.

Hirer Initial ……….

  • I, ………………………………. (hirer name) agree to obey and observe all rules and directions given during a tour, whether given in writing or verbally by The Company and that The Company has the right to terminate my participation from any tour for non-adherence to any rule or direction given.

Hirer Initial ……….

  • I, ………………………………. (hirer name) accept that I am are permitted to rent a motorbike and or take part in a tour on condition that I ride safely with due care and regard for other people and property.

Hirer Initial ……….

  • I, ………………………………. (hirer name) acknowledge that motorbike riding, whether as a rider or passenger, can be dangerous and that a motorbike rental or participation in a tour organised and promoted by The Company may expose me to the possibility of injury or death and further, you must acknowledge that the way other people may ride, drive or act is outside the control of The Company.

Hirer Initial ……….

 

  • I, ………………………………. (hirer name) acknowledge that there may be no, or inadequate facilities for treatment or transport of participants if participants are injured. I agree that you understand that travel insurance to cover all forms of personal injury, repatriation or costs in the event of death is essential and it is your responsibility to ensure you have appropriate cover.

Hirer Initial ……….

 

  • I, ………………………………. (hirer name) agree to wear appropriate motorbike safety equipment at all times being approved motorcycle helmet, jacket and gloves and that I am medically fit to undertake a motorbike rental or tour.

Hirer Initial ……….

 

  • I, ………………………………. (hirer name) agree that I have read and understood the indemnity release and had any parts of it explained by the Company if I have not understood and agree that the motorbike rental and or participation in a tour is entirely at my own risk.

Hirer Initial ……….

 

Full Name of Hirer: …………………………………………………………………………..

Date Signed ……………………………………………………………………………………

Streetwise Motorbike Representative …………………………………………………………

 

 

 

 

 

 

Insurance

Insurance – Medical

All our registered vehicles have QLD CTP insurance covers for any injuries caused to other road users if you are at fault in a motor vehicle accident anywhere in Australia. According to law, QLD CTP policies do not cover injuries sustained by the driver that is at fault in a motor vehicle accident.

It is a requirement that all tour participants are covered by the appropriate level of Travel insurance including motorbike riding. We can arrange this for you if required. We use XXXX . This can be booked as an option with your tour or at any time until the day of departure.

Insurance – Motorbike EXAMPLE only

We insure all of our motorbikes to cover vehicle damage, loss and theft.  Before you take your motorbike, you will be requested to complete and sign an ‘Agreement to Hire Rental Vehicle’ form.

Standard Excess – AUD$3500
This excess amount applies to all motorbike hire, regardless of size. The excess amount is confirmed when you sign your Rental Agreement in the form of a credit card number,   details of which will be held on the Agreement, with your signed authorization. Options are as follows: –

(A) Minor Damage Insurance (MDI) – AUD$10 per day  

A daily MDI payment of $10 per day may be made to waiver costs arising  from damaged or flattened batteries, lost or broken keys, flat tyres etc

(B) Collision Damage Reduction (CDR) – AUD$40 per day

Optional to Riders more and at the discretion of SMT. A daily CDR payment may be made which reduces the insurance excess amount to AUD$500.

(C) A+B Minor Damage Insurance Plus Collision Damage Reduction – AUD$50 per day.
Insurance – Damage, Repair Costs & Incidents

In the event of any incident involving the hired vehicle, regardless of whether there is damage or who is at fault, the Hirer agrees to advise SMT at the earliest opportunity. SMT reserves the right to deduct an appropriate amount up to the full insurance excess amount pledged from the credit card account as supplied by the Hirer. When the Hired Vehicle is returned it will be inspected by SMT Staff in the Hirer’s presence to compare new Damage with any pre-existing Damage (as highlighted on the ‘Damage Check-Off Sheet’ which is signed by both Parties at the time of hire).

Where there is NO New Damage to the hired vehicle, or if there is damage but it can be ascertained that the Hirer is not at fault, both Parties will sign the Return Portion of the Damage Check-Off Sheet in agreement. No further fees or charges will apply, and any excess amount previously deducted will be refunded immediately.

When there IS New Damage to the hired vehicle, the Damage will be identified on the Damage Check-Off Sheet Return Portion, and both Parties will sign the Return Portion in agreement, and a copy provided to the Hirer.    Costs to repair the vehicle, accessories, and associated third party vehicles and its accessories where the Hirer is also at fault, will then be sought by SMT Staff as soon as possible, by way of quote or invoice from the appropriate suppliers. SMT pledge to seek quotation for repair and/or recovery costs at fair unit prices and to communicate with the Hirer in a timely manner, prove a fair total repair cost amount to the Hirer if required, and, if applicable, refund the appropriate insurance excess amount.

In the unlikely event that the Hirer or a qualified member of SMT Staff is unavailable to sign the Damage Check-Off Sheet, SMT reserves the right to make final judgement on the condition of the hired vehicle and to deduct an appropriate amount up to the full insurance excess amount pledged, charging the appropriate damage costs to the Hirer.

If the vehicle or accessories are not returned to Streetwise Motorbike Tours premises within the agreed date and time allowed, appropriate costs up to the full excess amount may also be deducted.  A breakdown of repair and recovery costs will be made available to the hirer upon request. This does not apply to damage or loss resulting from fire or from the theft or conversion or attempted theft or conversion of the motorbike.
Insurance – Travel

SMT is unable to give a refund once a tour or hire has started, under any circumstances (see refunds). It is a requirement that all tour participants have a current policy for Travel Insurance that cover motorbike riding, This cover can also include cancellations and items such as lost luggage or loss of motorbike excess etc, travel insurance is recommended. Whilst every effort will be made to replace or repair a damaged motorbike so that you can continue your tour, this cannot be guaranteed.  Should you wish to be insured for this eventuality travel insurance must be taken out.
Insurance – Personal

Should you suffer an accident and you want private care you should arrange the appropriate insurance. Should you wish to be insured for this eventuality, check with your personal insurer that cancellation insurance is added to your policy.
Insurance – Third Party Damage

Any Third-party costs for damage or cleaning from other interested parties (such as hotels or any other accommodation) will be passed on to the hirer and must be settled and the end of the agreement.  Should this occur the hirer will be informed immediately.

Minimum Rental Duration and Costing (Rental)

Our minimum rental duration is 1 day and our motorbike rentals are hired on a 24-hour basis, all prices are shown as per day rates in AUD Dollars unless stated otherwise. The per day rates decrease as the rental periods increase, special rates may apply for multiple bookings or long-term rental periods. All prices shown include GST.

Motorbike Pick-up (Rental)

Motorbike Pick-up for Rentals Townsville – complimentary transfer from airport or hotel
Motorbike Drop-off Townsville – complimentary transfer to airport or hotel
One Way Rental

These are not available. All rentals must be picked up from our Townsville office and returned to the same location.

 

 

Operator Accreditation

 

Streetwise Motorbike Tours and Streetwise Motorbike Training Pty Ltd Hold Operator Accreditation for Motorbike Tourist Services with the Department of Transport and Main Roads Queensland. Our Provider Number is : 900520449. We are also a Q-Ride Service Provider with the Department of Transport & Main Roads Queensland. Q-Ride Provider 474S0913

In accordance with these we must ensure that all of our motorbikes are properly maintained and that any normal legal requirements are met. This includes paying all fees, and having the motorbikes available for inspection by the authorities at any time as well as scheduled annual inspections.  All motorbikes available for hire and tours are regularly serviced and maintained to a quality standard by experienced motorbike technicians.

Opening Hours

Streetwise Rental Motorbikes Pick-up and Drop-off is between 8.00am and 4.00pm. Our only closed day is Christmas Day and Good Friday.  Sales enquiries are welcome at any time.  Motorbikes can be picked up or dropped off outside of office hours by arrangement, but a fee of $50.00 will apply.

 

 

 

 

Payment

A $100 deposit is payable as a deposit to secure a booking. On finalisation of booking bike rental and or a tour, a further payment equal to 25% of the fee. Full payment is then required 30 days prior to commencement of the tour or rental.  You can pay this by credit card, PayPal or bank transfer.  If you have booked your rental or tour inside 30 days full payment is required upon booking.

Rental Bikes Pick-up/Drop-off

All rental bikes are available for pick up at 79 Perkins Street West Railway Estate, Qld 4810. Please contact us for assistance in reaching our office from your hotel , office or home within the Townsville area.

 

Tour Bikes Pick-up/Drop-off

All tours leave from the CBD in Cairns. This area is chosen to enable a safe area to become familiar with the bike, check licences etc. The address will be supplied on your booking confirmation. Meeting time is usually 8am.

 

Pre-Paid Fuel

Our motorbikes are provided with a full tank of pre-paid fuel which is included in your hire price. There is no need to fill the tank on return or ide around trying to locate a service station. (sorry we can’t give a refund on any remaining fuel).

Refunds

We appreciate that there may be circumstances beyond your control, which mean you require a refund or part refund, and you may cancel with us at any time. The cancellation date is the date you tell us in writing including email. Cancellations are subject to our Cancellation Fees and Cancellation Schedule (see cancellation fees). Once the hire/tour has commenced we are unable to offer any refund or part-refund under any circumstances and there is no refund on any part of the tour which you may not have used. SMT also reserves the right to cancel a tour, in this case any monies paid to date will be refunded in full. We recommend taking out appropriate travel insurance when booking your motorbike tour/rental. (see Travel insurance & Personal insurance)

 

We do not provide a refund if a motorbike is returned early including where a bike has been damaged or a rider has been injured regardless of fault.

 

 

Rental Agreement – Tours and Dry Hire

All riders must enter into a Rental Agreement with SMT for the hire of the vehicle for either participation in our tours or through a dry hire rental in Townsville. A copy of this will be sent to your email upon booking.

Rental Period

Days are based on a twenty-four (24) hour period. A one-hour grace period is allowed for late returns.  Unless special arrangements have been made in writing (email) a daily rate of AUD $500 may be charged if the motorbike is not returned within the stipulated time (see Return of Motorbike)

Repair Costs

See ‘Damage, Repairs Costs & Incidents’ under Insurance.

Repairs and Costs

You can spend up to AUD $100 on repairs to get you up and running such as oil, or light bulbs, we will reimburse you on presentation of the receipts. For anything over this contact us first. NOTE: Unless you have taken out option C (minor damage insurance) which covers tyre damage, battery damage and motorbike keys you are liable for these items and all associated costs. (See Insurance)

Hirer Responsibility

SMT does not assume responsibility or is liable for delays, bodily injury nor for any damage or loss to personal effects, this exclusion is subject to any rights or remedies you may have under the Australian Consumer Guarantees. (Australian Law sets out consumer rights that are called consumer guarantees.) We reserve the right to change or alter the Tour Plans at any time for the convenient operation of the tours and to change accommodation at any time for any reason. SMT is responsible for providing the services listed in the tour descriptions, supplying a motorbike in good mechanical condition with current registration and certificate of inspection by the Department of Transport & Main Roads Qld as required as an Accredited Tourist vehicle. We are not responsible, nor liable for speeding and or parking fines issued to hirers by the authorities, anything caused by weather, acts of God, nor any other circumstances beyond its control. SMT is not responsible or liable for delay, loss, damage or injury to persons or property and illness incurred during their stay in connection with or relating to the supply or omission of air, sea, land transportation services, vehicle hire or of accommodation, meals, facilities, entertainment or other services arranged by SMT.

 

Return of Motorbike (Rental)

If a motorbike is not returned on the rental return date, time and location as advised on the rental agreement or as agreed with SMT in writing, we reserve the right to apply a penalty charge of AUD$500 per day until the motorbike is returned to our premises undamaged. This will be deducted from the security excess amount pledged. If you return your motorbike in a very dirty condition SMT reserves the right to charge a cleaning fee.  All motorbikes are provided with a full tank of fuel included in your rental price therefore there is no need to fill the tank on return, no refund will be given on remaining fuel.

Road and Traffic Laws

The motorbike rider is responsible for all traffic fines. If the hirer does not comply with Australian and traffic laws, the contract can be cancelled by SMT at any time and the motorbike must be returned with immediately.  Any Traffic infringements will be deducted from your credit card excess to pay Queensland Police, Department of Main Roads, Toll companies or other authorities and a $50 administration fee will apply. To avoid this, we suggest you pay your fine as soon as practicable following the instructions received.

Risk & Exclusions

There is always an element of risk when riding a motorbike.  The risks undertaken when hiring a motorbike from SMT may include personal injury, injury to others, even death, damage to the motorbike, and damage to other vehicles and property belonging to others. The Staff and Management of SMT try to limit these risks and will try to minimise possible dangers. We ask that you follow our instructions at all times and are familiar with Australia’s Road Laws BEFORE riding your motorbike or vehicle. SMT reserves the right to withdraw our services from any person who in our opinion, is likely to endanger themselves or others. We also reserve the right to cancel the hire agreement at any time during its currency for example part way through a guided tour if we become concerned for any reason for your safety or that of any other person.  To the extent permitted by law, all our liability for damage to your property, disruption of travel plans or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the Australian Consumer Guarantees.

 

Security Bond- Rentals and Tours

For tours there is a small bond requirement of $200 . This is to cover incidentals at accommodation, fines etc.. Your tour fees include comprehensive insurance coverage for the bike you are renting for the duration of the tour. This is not reducible and is a condition of joining our tours. Additional fees and or bond requirements may be payable for riders between 21 and 25 years of age.

A Security bond must be paid for all dry hires. This is by an authorised credit card owned by the hirer We accept Visa and MasterCard. Two forms of identification including photo ID are required. Foreign licence holders must produce their passport

Security bond amounts will vary depending on the bike you rent for your dry hire. For Rental Dry Hire, the amount is listed against each bike on the price list for dry rental or on the tour price list and inclusions.  Dry Hire Rentals and Tours of less than 7 days are processed as a pre-authorisation against a credit card.  If the rental is 7 days or more, then the deposit/bond is processed on a credit card and refunded upon safe return of the bike undamaged.  Please note that we are not responsible for any exchange rate fluctuations or other fees your bank may charge when refunding the deposit/bond.

Travel and Road Restrictions

SMT rental motorbikes may only be ridden on public sealed roads. You are not permitted or insured to ride ‘off-road’.

Driving any rental vehicle on the following roads or conditions are prohibited and will void any insurance:

  • Any unsealed roads
  • Any beaches
  • Any state forests
  • Any prohibited area within World Heritage Sites
  • Through streams, dams, rivers, or flood waters, on flood prone roads or any roadway where the Police or any other Government authority have issued a warning, caution or severe storm warning.

Failure to abide by these terms constitutes a breach of the rental agreement and the renter would be fully liable for any damage or recovery costs to the SMT motorbike or Third-party property occurring as a result. In the event of a road closure please review https://qldtraffic.qld.gov.au/ for live information or phone 13 19 40 (24 hours, 7 days). Should this restriction be violated in any way, full costs to repair and recover the vehicle and accessories will be borne by the hirer.

Note: The hirer is fully liable and uninsured for any damage to the SMT Motorbike or third-party property if:

a.        The terms of the rental contract are breached
b.        Damage to the motorbike is caused by careless, wilful or reckless driving
c.        Driving under the influence of alcohol or drugs
d.        Driving on restricted road

Tour Group Numbers

Your fully guided motorbike tour of Far North Queensland is guaranteed so you can book your flights with confidence. However, in the extremely unlikely event of only 1 or 2 motorbikes confirmed at 30 days prior to departure date, the tour will run with one tour guide motorcyclist only.